Hartwig

CNC Machine Tool Parts Coordinator Houston, TX Jobs at Hartwig

CNC Machine Tool Parts Coordinator Houston, TX Jobs at Hartwig

Sample CNC Machine Tool Parts Coordinator Houston, TX Job Description

CNC Machine Tool Parts Coordinator - Houston, TX

Hartwig currently has a CNC Machine Tool Parts Coordinator position available in our Houston office. This position works very closely with our Service Engineers to support our Preventative Maintenance Program by supplying parts for their CNC machine tools. We are seeking a customer service oriented professional who has a natural ability to offer what we call "Best in Class" service.

Founded in 1960, Hartwig, Inc. has become one of the nation's leading machine tool distributors in the Midwest, Southwest, and Mountain regions - specializing in turning, milling, grinding, inspection, and additive manufacturing technologies.

Hartwig's most important resource and best asset is our people.With over 200 team members in nine locations throughout the United States, we provide Manufacturing Solutions and Support (Sales, Applications, Engineering, Service, Parts) to the machine tool industry.

If you are interested in making a difference in manufacturing read on to learn more:

A DAY IN THE LIFE OF A HARTWIG CNC MACHINE TOOLS PARTS COORDINATOR:

  • Providing a best in class customer experience both over the phone and through email interaction
  • Gathering detailed customer data, performing necessary research and accurately processing orders
  • Establishing professional working relationships and act as a liaison between customers, vendors, and team members
  • Establishing alternate supply channels to meet customer needs
  • Working with vendors to ship parts meeting the customer's deadlines
  • Utilizing correct packing process to ensure safe delivery of shipments from inventory
  • Meeting and exceeding the goals and metrics for our team

TO JOIN THE HARTWIG TEAM, YOU SHOULD MEET THE FOLLOWING QUALIFICATIONS:

  • Manufacturing industry, office environment experience preferred
  • Two to four years related experience and/or training
  • Associate's degree or Bachelor's degree preferred
  • Accountable to deadlines and able to work cohesively in a team environment
  • Excellent communication skills, both written and verbal
  • Able to follow a process or project from start to finish
  • Well organized with a strong aptitude for details and good analytical skills
  • Consistent accuracy in documenting and providing information
  • Able to work independently and accurately with minimal supervision
  • Prior customer service experience
  • Must have strong interpersonal skills and provide high-quality customer service
  • Proficient in Microsoft Office including Word, Excel, and Outlook
  • Ability to lift 25 pounds

HARTWIG PERKS & BENEFITS:

 

  • Competitive Compensation & Benefits Package
  • 401k with Company Matching Program
  • Paid Time Off and Paid Holidays
  • Training Program(s)
  • Company-Paid Life Insurance
  •  

Hartwig, Inc. is an Equal Opportunity Employer M/F Disabled and Vet EEO/AA.

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